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Welcome to PalmBeach, where beautiful jewelry is just a click away. Now you can instantly choose from thousands of elegant new looks and traditional favorites...Jewelry designed to suit your individual style, hand set with breathtaking sapphires and rubies, diamonds and CZ's, as well as vibrant gemstones in every color of the rainbow. And, our exclusive online showcase brings you all the latest jewelry fashions before they appear in stores, at incredible savings you can't find anywhere else.

Today, from our world headquarters in Boca Raton, Florida, we have grown to become the largest jewelry catalog company in the world, with our PalmBeach catalogs satisfying millions of customers throughout the United States and around the globe. And the future looks brighter than ever. After more than 40 years, we're still family owned and operated, and customer satisfaction is just as important today as it was when we first began.
Tax Policy
Florida state residents are subject to sales tax.
Shipping charges vary depending on the shipping method you select:

Shipping Restrictions:

• For all orders shipped to Alaska, Hawaii or Guam, please allow an additional 3 to 5 business days for delivery.

• Express and Priority services are not available on packages shipped to PO Box or APO locations.

• Because some items are made to order and take 3 to 5 weeks for delivery, they cannot be shipped via Express or Overnight Delivery.

• Estimated delivery times are pending credit approval and item availability. We are currently unable to ship outside of the United States.
Product Guarantee:

If within 45 days of receipt of your purchase, you are not completely satisfied, for any reason, with any nonpersonalized item you order, we will either replace it or provide you with a full product refund, excluding shipping and handling - no questions asked.


Simply indicate the reason for your return, include the packing slip with your return, and wrap the package securely. Please note any items returned for exchange on the "exchange form" located on the lower right portion of your invoice. For your protection, we recommend that you use UPS or Insured Parcel Post for shipment. If you do not have your packing slip, please indicate the order number on a separate piece of paper and send the package to the following address:

Returns Department
6400 East Rogers Circle
Boca Raton, Florida 33499

How long will it take to receive my exchange order?
Once we receive the returned item(s), you should receive your exchange order within 7-10 business days.

We will notify you via e-mail of your refund once we have received and processed the returned item. Please note that we can refund shipping costs only if the return is a result of our error.
Our toll-free hours are:
Monday - Friday 8:00am to 11:00pm
Saturday - Sunday 9:00am to 11:00pm Eastern Time.

Toll-free: 1-888-449-5262
Fax: 1-561-994-1710
Email: customerservice@palmbeachjewelry.com

Mailing Address

6400 East Rogers Circle
Boca Raton, FL 33499